VitaHealth

Building a patient-first operations team from the ground up

Year / 2024

Focus / Patient experience

Improving patient engagement

VitaHealth approached Grovia to consolidate fragmented patient engagement tools into a single system. We built a central platform that unified appointment scheduling, follow-ups, and wellness reminders, improving patient satisfaction scores by 18% in the first quarter.

Recruiting healthcare technology specialists

We assembled a team of UX designers, healthcare compliance experts, and data engineers to redesign VitaHealth’s digital platform and launch an updated patient portal with secure telemedicine features.